Shipping policy

Order processing

Orders are typically processed within 2–5 business days after payment is confirmed. Processing times may be longer during holidays, promotions, periods of high demand, or circumstances outside our reasonable control. You will receive an order confirmation after your order is placed and a separate email with tracking information when each package ships.

Estimated delivery times

Delivery typically takes 7–20 business days after processing, depending on the item and destination. These timeframes are estimates, not guarantees. Carrier disruptions, customs processing, weather, holidays, and other events outside our reasonable control may affect delivery.

Separate packages

Items in the same order may be processed and shipped separately. You may receive more than one package and more than one tracking number, and packages may arrive on different days. There is no additional shipping charge when we divide an order into separate packages.

Tracking

Tracking information may take several business days to update after a shipping confirmation is sent. A lack of immediate tracking movement does not necessarily mean the package has not shipped.

Shipping rates

Shipping costs, if any, are displayed at checkout based on your order and delivery address.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected. We cannot guarantee that an address can be changed after an order has entered processing, and we are not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete information supplied by the customer.

International orders

International customers are responsible for any duties, taxes, customs fees, or other import charges imposed by the destination country. These charges are not included in the product price or shipping charge unless expressly stated at checkout. Customs processing may extend delivery times.

Delayed shipment

If we learn that we cannot ship an order within the stated processing timeframe, we will contact you and provide the option to agree to the delay or cancel the unshipped portion of the order for a prompt refund, as required by applicable law.